Customer Reviews - Donjon Les Remparts hotel Carcassonne.
Out of
30 reviews 93% recommend
the Donjon Les Remparts hotel.
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Traveller from Irvine stayed in July, 2011
Comment
Staff very friendly and helpful at all times, rooms very clean with a maid every day, clean towels etc. free wi-fi gr8 to keep in touch with family who were on holiday elsewhere. Breakfast is a bit poor but could always find something to eat.
Top Tip
Go to new town for bars etc as you are ripped off within the city wall
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| Would recommend: | Yes |
Traveller from VILLENEUVE-SUR-LOT stayed in December, 2010
Comment
Room cleaning slightly erratic.
Top Tip
If walking do have a good map.
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| Would recommend: | Yes |
Traveller from Glasgow stayed in September, 2010
Comment
Excellent location
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| Would recommend: | Yes |
Traveller from Southampton stayed in September, 2010
Comment
The hotel is very centrally situated for the Cite. Very welcoming with the organisation for parking the car (free parking outside the city wall and just a few minutes walk to the hotel) and getting the luggage to the room excellent. In my opinion the room is very small for a double - you cannot easily get to one side of the bed and is really a large single room. The bathroom is large with a very good shower. Overall we expected a better size of room from a Best Western Hotel. The rooms all have door closers on them so it can get noisy if people leave the door to close itself. The building is, as with the rest of the area,very old and therefore there are limitations as to the amount of noise insulation that can be undertaken. However, we were woken up on several occasions by what would seem to be doors slamming in the rooms below - a little like the swing doors that are used for kitchen to restaurant access. the noise reverberated up through the floor. In hindsight we should have requested a move since we both had 4 nights of very disturbed sleep. Was also surprised not to see any commitment to reusing towels,or requesting residents to switch off lights, turning down the Air Conditioning in the room etc. The previous hotel we had stayed in had a small hanging notice in the bathroom which was very effective at getting the message across on all the above points.
Top Tip
The Cite gets very crowded even when we were there at the beginning of September. It is very old so therefore its streets are extremely uneven so people who have difficulty in walking may have problems. Selection of restaurants is excellent. We also chose not to have breakfast in the hotel (12 Euro pp) but there were plenty of places who offered Petit Dejeuner for 5 or 6 Euro. We found in every restaurant the people were friendly and helpful
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| Would recommend: | No |

Traveller from Manchester stayed in July, 2010
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| Would recommend: | Yes |
Traveller from Dublin stayed in March, 2010
Comment
Wonderful hotel , full of character and charm in an excellent location in the centre of The Cite.
Top Tip
We enjoyed The Brasserie Donjon restaurant right beside the hotel and The Comte Roger at the side of the Hotel on Rue Saint Louis. Both were excellent, the food, service and athmosphere. But be careful as both were closed on Sunday nights. Le Vieux Four also just around the corner on Rue Saint Louis was excellent for Pizza. The airport shuttle service was excellent and ideal for getting to the hotel, no need for a taxi.
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| Would recommend: | Yes |
Traveller from March stayed in March, 2010
Comment
Lovely, beautifully decorated, comfortable and friendly helpful staff
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| Would recommend: | Yes |
Traveller from Enniskillen stayed in January, 2010
Comment
The staff are lovely and very helpful. We had travel difficulties and they helped enormously.
Top Tip
Madame Causas restaurant nearby is excellent. Without a car take the train to Perpignan and watch the flamingoes on the shore. Collioure is fabulous for a day trip also if you go a few more stops. Check out La Petit Train Jaune be careful re timetable but it is lovely
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| Would recommend: | Yes |
Traveller from Rugeley stayed in September, 2009
Comment
Fab view, close to many restaurants, a must see to believe place, hotel in middle of old city
Top Tip
Tried 5 restaurants all great food and good value. New city had 1 meal awful. Mini train takes you to canal midi 3 euros return. Airport bus is 5 euros each way and takes you to centre of city and to med. city
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| Would recommend: | Yes |
Traveller from Liverpool stayed in September, 2009
Comment
A lovely hotel within La Cite. Staff lovely and location amazing. WOuld recomend and stay agian.
Top Tip
La Courtine the duck is superb.
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| Would recommend: | Yes |